How We Work

We work inside your team, until the system runs.

What sets us apart is ownership. We treat the client's processes as our own: we redesign the process before configuring any system, and we stay until it works, not until the hours run out.

Principles

  • Process before system

    We redesign the process before configuring any system. Technology adapts to an agreed way of working, not the other way around.

  • Inside the client's team

    We work inside the client's team and treat its processes as our own: with leadership and with the people who run the process every month.

  • Until it works

    We stay until the system runs, not until the hours run out. When we leave, the company has a structure its own people can run and improve.

Method

Four stages, with deliverables and acceptance criteria agreed from the start.

  1. Understand

    Diagnosis of the process, the numbers and the decisions leadership needs to make.

  2. Design

    Process, owners, controls and data model, agreed with the team before configuring anything.

  3. Implement

    Configuration and testing against acceptance criteria defined from the start.

  4. Stabilize

    Support through the first closes and handover to the team, until operations are stable.

What this means for your company

  • One senior counterpart from start to finish.
  • Conversations in business language, not configuration jargon.
  • Acceptance criteria agreed before work starts.
  • An internal team able to run and improve what was built.